Preguntas frecuentes

How to add a new nova in mesh network

 
User Scenario One: I have three Nova, one is working in office and others are working in home. Now I want to use these three Nova in home together. What should I do?
 
Solution:
1.   Firstly, you need to make your office Nova log out original network system. Method: power on Nova, press reset hole for about 20s until led turn to solid white. It means remove original network system successful.
2.   Use your mobile phone connect your home Nova Wi-Fi signal, then open Tenda Wi-Fi APP, when office Nova led turn to blue blinking. Tenda Wi-Fi APP will pop a window that inform you there is a new Nova will join in current network system. And click “Allow join” Then, office Nova led will turn to blue solid.
3.   If there is no prompt on APP, you can open APP and click “Add new Nova”;
4.   If APP can’t detect new Nova, maybe you log out original network failed. Please repeat step 1.2.3
 
User Scenario Two: You buy 2 suit which contain 3 Nova, When you install the first suit successful, How to add another suit Nova to current mesh network system?
 
Solution:
1.   You need to reset the second suit Nova to ensure they log out original network system.  Method: Power on three Nova and press reset hole for about 20s at least until led turn to solid white.
2.   Put on Nova on proper place where near to the first suit Nova and power on.
3.   Mobile connect to Nova Wi-Fi signal and open Tenda Wi-Fi APP, When Nova led turn to blue blinking. APP will pop a window that inform you a new Nova will join in current network. And then Click “Allow”;
4.   If there is no prompt on APP, you can open APP and click “Add new Nova”;
5.   Another two new Nova please refer step 2.3;
 
User Scenario Three: You have bought a suit Nova which contain three Nova, but you find Wi-Fi coverage is not good as you wish. So, you buy another single Nova. How to add this new Nova to current mesh network system?
 
Solution:
1.   Put this new Nova in the proper place where near from the first suit Nova;
2.   Mobile connect to Nova Wi-Fi signal and open Tenda Wi-Fi APP, When Nova led turn to blue blinking. APP will pop a window that inform you a new Nova will join in current network. And then Click “Allow”;
3.   If there is no prompt on APP, you can open APP and click “Add new Nova”;
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