Tenda
  • Homepage
  • Home Network
    • Whole-Home Wi-Fi
    • Routers
    • Modems/ Gateways
    • Network Expansion
    • Adapters
  • Business Network
    • Switches
    • Gateway
    • Optical Access
    • Enterprise Wireless
    • CPE&Basestation
    • Cloud Service
  • Video Surveillance
    • IP Camera
    • Network Video Recorder
    • Video Security Kit
  • Where to Buy
    • Amazon UK
    • Amazon France
    • Amazon Germany
    • Amazon Spain
    • Amazon Italy
    • Amazon US
  • Help Center
    • Technical Support
    • Contact us
    • Product Center
    • Tech Specs
    • QIG Center
    • Download Center
    • FAQ Center
    • Video Center
    • Emulator Center
    • EOL Center
  • Profile
    • Profile
    • Contact Us
    • News
  • Choose language
Tenda

kz

Kazakhstan / English /  kz
Kazakhstan-English Argentina-Español Australia-English Bolivia-Español Brazil-Português Bulgaria-Български език Central America and Caribbean-Español Chile-Español China-简体中文 Colombia-Español Czech-English Denmark-English Ecuador-Español Egypt-English France-Français Germany-Deutsch Global-English Greece-Ελλάδα Hongkong,China-繁體中文 India-English Iraq-English Italia-Italiano Kenya-English Mexico-Español Nordic-English Norge-English North Africa-English Peru-Español Poland-Polski Portugal-português Romania-Română Russia-Русский Saudi Arabia-English South Africa-English Spain-español Suomi-English Sverige-English Taiwan,China-繁體中文 Thailand-ไทย Turkey-Türkçe Ukraine-Українська United Arab Emirates-English United States-English Uruguay-Español Uzbekistan-Русский Venezuela-Español Vietnam-Tiếng Việt Nam
  • Home Network

    Product Center

    Home Network

    Where to Buy

    QIG Center

    Tech Specs

    Whole-Home Wi-Fi

    Good coverage for the whole home

    • New
    • Wi-Fi 6 Mesh
    • WiFi 5 Mesh

    Routers

    More stable and reliable Wi-Fi Signal

    • New
    • Wi-Fi 7 Routers
    • Wi-Fi 6 Routers
    • WiFi 5 Routers
    • WiFi 4 Routers

    Modems/ Gateways

    Navigate to the internet

    • 5G Routers
    • 4G Routers
    • Mobile Wi-Fi
    • xDSL Modem

    Network Expansion

    Improve your network coverage

    • SOHO Switches
    • Powerline
    • Range Extenders

    Adapters

    Equip your devices for a faster Wi-Fi

    • PCIe Adapters
    • USB Adapters
  • Business Network

    Product Center

    Business Network

    Where to Buy

    QIG Center

    Tech Specs

    Switches

    Highly available design for a wide range of environments

    • New
    • Smart Switches
    • Managed Switches
    • Unmanaged Switches
    • PoE Switches
    • Cloud Switches
    • Media Converter
    • Accessories

    Gateway

    Navigate to the internet

    • Wireless Enterprise Router
    • Wired Enterprise Router

    Optical Access

    FTTX Solution

    • OLT
    • ONT
    • ONU
    • Accessories

    Enterprise Wireless

    Centralized Management

    • Ceiling AP
    • Desktop AP
    • In-wall AP
    • Outdoor AP
    • AP Controller

    CPE&Basestation

    Strict transmit performance requirements

    • Outdoor CPE
    • Antenna
    • Basestation

    Cloud Service

    Professional business manager

    • CloudFi Cloud
    • CloudFi App
  • Video Surveillance

    Product Center

    Video Surveillance

    Where to Buy

    QIG Center

    Tech Specs

    IP Camera

    Be your security guard

    • New
    • Home Security
    • SMB Securiy

    Network Video Recorder

    Robust recording and superior storage

    • PoE & Non-PoE

    Video Security Kit

    Easy to connect and simple to set up

    • Wi-Fi Kit
    • PoE Kit
  • Help Center

    Product Center

    Where to Buy

    QIG Center

    Tech Specs

    Download

     

    • Datasheet
    • Installation Guide
    • Firmware
    • User Guide
    • User Manual
    • HD Image
    • Drivers
    • CE
    • GPL

    FAQs

     

    • QA
    • Features&Configuration
    • Troubleshooting
    • Others

    Help Center

     

    • Contact us
    • Product Center
    • Download Center
    • FAQ Center
    • Video Center
    • Emulator Center
    • QIG Center
    • EOL Center

    Where to Buy

     

    • Amazon UK
    • Amazon France
    • Amazon Germany
    • Amazon Spain
    • Amazon Italy
    • Amazon US

    Service Provider

     

    • Privacy Statement
    • Discontinuation Policy
  • Partners
    • V15
    • TE3L
    • RE3L
    • CH7-WCA
    • RH7-WCA
    • TC3T24C
    • TC3B24C
    • TN3104-4P
    • TN3108-8P
    • TN3108
  •   
    •   QA
    •   Features&Configuration
    •   Troubleshooting
    •   Others

[HC-1.1] How to add a camera to TDSEE APP through QR code for the first time

 2024-07-27   183

This Article Applies to:

This FAQ will guide you how to add a camera to the app via a QR code. The following illustrations use CP3 as an example.

Step 1 Power on the camera.

The LED indicator lights solid red after the camera is powered on. When the LED indicator blinks blue quickly, the camera is waiting to connect to a 2.4 GHz Wi-Fi network.

Assume that the 2.4 GHz Wi-Fi information of the router is:

Wi-Fi name: Tenda_123456

C:\Users\jiang\AppData\Local\Temp\企业微信截图_17211221639342.png

Step 2 Add the camera to TDSEE App

1 Scan the QR code of the camera.

(1) Open the TDSEE App on a smartphone that is connected to the internet. Enter the homepage, and tap Add a device or in the

upper right corner of the homepage.

(2) Scan the QR code on the bottom of the camera.

(3) Confirm and tick The device is powered on. Tap Add.

(4) Confirm and tick The indicator is blinking blue fast, or I have heard the prompt tone, and tap Next.

C:\Users\jiang\AppData\Local\Temp\企业微信截图_17211223525980.png

2 Connect to the router's Wi-Fi.

On the WiFi configuration interface, select the 2.4G WiFi you want to connect to, which is Tenda_123456 in this example,enter the password and click Next

C:\Users\jiang\AppData\Local\Temp\企业微信截图_17211226212262.png

3 Camera scans the App's QR code.

If you do not hear the prompt tone, try the following solutions:

Try moving the smartphone back and forth to adjust the distance between the screen of the smartphone and the camera, and keep each position for about two seconds.

Ensure that the camera lens has no shade or blemishes. Remove the protective film (if any) and try again.

Ensure that the smartphone screen is clear, with no cracks and no reflections.

(1)Align the lens of the camera with the QR code for scanning from 15 to 25 cm.

C:\Users\jiang\AppData\Local\Temp\企业微信截图_17211228177401.png

(2)When you hear a prompt tone “Connecting. Please wait”, tap I have heard the prompt tone, then the TDSEE App starts to add the device.

C:\Users\jiang\AppData\Local\Temp\企业微信截图_17211229636534.png

Wait a moment, and the camera is added successfully

4 Name your camera.

You can name your camera, which is Home in this example. Tap OK.

C:\Users\jiang\AppData\Local\Temp\企业微信截图_17211230986798.png

Solved(0)
Unsolved(3)
  •  +86 755-2765 7180
  • support@tenda.cn
Home Network
Whole-Home Wi-Fi
Routers
Modems/ Gateways
Network Expansion
Adapters
Business Network
Switches
Gateway
Optical Access
Enterprise Wireless
CPE&Basestation
Cloud Service
Video Surveillance
IP Camera
Network Video Recorder
Video Security Kit
Self-service
Technical Support
Product Center
Tech Specs
Download Center
FAQ Center
Video Center
Emulator Center
QIG Center
EOL Center
Where to Buy
Amazon UK
Amazon France
Amazon Germany
Amazon Spain
Amazon Italy
Amazon US
Profile
About Us
Contact Us
News
Milestone
logo
  • Privacy Statement
  • Discontinuation Policy
   
All rights reserved © 1999-2023 Shenzhen Tenda Technology Co.,Ltd.
 Kazakhstan / English/ kz

Tenda Technology Tower ,#1001 Int' l E-City Zhongshanyuan Road,Nanshan District, Shenzhen China 518052