MF6 no internet connection with Vodafone/Tim SIM card inserted

This Article Applies to: MF6、MF3

Possibility 1: SIM card is locked.

Solution: If router’s management page shows “Please unlock the SIM card”, you have to contact internet service provider to get PIN code, Follow the prompts to input the PIN code to unlock the SIM card.

Possibility 2: APN information do not match or correct APN information not be recognized.

Solution: To download the ISP file(V04.10.00.04_ISP_update_file), please use another normal sim card (not Vodafone or Tim card) to enter the MF6’s management page, then click on “More Functions”, click on “Update ISP Library” to update the downloaded ISP file, and then re-insert the Vodafone/Tim card to wait for the device to be connected to the internet.

Possibility 3: SIM card function abnormal.

Solution: Insert the SIM card into the phone check it can whether be used, if it’s status abnormal please contact corresponding internet service provider for help.

Please contact us if you encounter any problems:  Contact Us_Tenda-All For Better NetWorking