III. If the WAN Status doesn’t show connected, please try these following steps.
1. Make sure the parameters provided from your ISP are correctly input. Check the internet connection type.
2. Refresh or reload this page three times to check the WAN Status, if it shows connected, please go to IV.
3. Go to Advanced Setup first, then click LAN and then change the IP address 192.168.1.1 to 192.168.10.1 and click on Apply, W150D/W300D will be reboot.
4. Type in 192.168.10.1 to the address bar and login to the home page again. Go back to Device Info > WAN and check the status and IP. If it still has no IP address, please power off your modem for a while, then turn the power back on and then redo step 2. If it has an IP address, you can access internet now.Please go to IV.
If the problem still exists, please contact us!
IV. Steps for wireless settings
1. Click on Wireless first then click Basic , please change SSID (it’s the name of your wifi) to another name, only numbers or letters can be included in, and select the channel to be channel 6 then click on Apply.
2. Click on Security under Wireless, please don’t check Enable WPS. Select Network Authentication to be WPA-PAK and select WPA Encryption to be AES. Set a password for your wireless network in the blank of WPA passphrase (at least 8 numbers or letters).Next, go to V.
V. Connect to wireless network
1. Unplug the cable between your computer and Tenda router.
2. Find the name of your wireless network, the SSID you set it before.
3. Type in the correct security key to connect. When it shows connected, you can use wifi now.
