FAQ

How can I connect to a wireless network


This article will guide you on how to connect your wireless devices to a wireless network.

Note: Before connecting to the wireless network, make sure you are clear about the following information:

i. Wireless network name (SSID)

ii. Wireless password (Security Key/Pass phrase/Key)

For instructions on finding out the SSID and wireless password, click here.

Select your computer's operating system from the following list for instructions.

Windows XP

Windows 7/Windows Vista

Windows 8

Mac OS X®

iOS


 



Windows XP

Step 1:

Right-click on the Wireless Connection icon at the bottom-right corner of your screen and select View Available Wireless Networks.

Step 2: 

Select your wireless network name (SSID) from the list then click Connect. If the computer is not detecting any signal, click Refresh network list on the top-left corner.

Step 3: 

Enter and confirm your wireless Security key/Pass phrase/Key, click Connect.

Note: If your network is unsecured, your wireless devices will automatically be connected to the wireless network without entering a security key or password.

Step 3:

Windows will verify the password and, if you entered correctly, your Windows XP computer should now be able to connect to the wireless network.

Windows 7/ Windows Vista

Step 1:

Click the Network icon at the bottom-right corner of your screen and select your wireless network name (SSID). Click Connect.

Step 2:

Enter your wireless Security key/Pass phrase/Key in the blank and click OK.

Note: If your network is unsecured, your wireless computer will automatically be connected to the wireless network without entering a security key or password.

Step 3:

Windows will verify the password and, if you entered correctly, your Windows 7/Windows Vista computer should now be able to connect to the wireless network.

Windows 8

Step 1:

If you are using a PC, move the mouse to the bottom or top right corner of the screen and select the cog icon labelled Settings.
If you are using a tablet, swipe left from the right side of the screen and select Settings.

Step 2:

Select the wireless icon.

Windows 8 - Wireless Icon

Step 3:

Select your wireless network from the list to connect.

Step 4:

Enter your wireless Security key/Pass phrase/Key if prompted and select Next to connect.

Step 5:

Windows will verify the password and, if you entered correctly, you will be connected to the Wireless network.

Mac OS X ®

Step 1:

Click on  icon, then select System Preference.

Step 2:

Click on Network icon.

Step 3:

i. For OS X® Snow Leopard 10.6.1

Select Airport and click Network Name drop-down menu to select your desired wireless network.

ii. For OS X® Lion/OS X® Mountain Lion 10.8

Select Airport and click Network Name drop-down menu to select your desired wireless network.

Step 4:

Enter the wireless Security key/Pass phrase/Key if prompted. If you want to connect to the network automatically the next time the network is in range, click Remember this network. Once done, click OK.

Step 5:

Click Apply to connect to the network.

iOS

Step 1:

Tap Settings then select Wi-Fi.

When Wi-Fi is on, your device will automatically search for available Wi-Fi networks. Tap your desired Wi-Fi network and connect to it.

Step 2:

Enter the wireless Security key/Pass phrase/Key in the blank if prompted.

Step 3:

Tap Join.

Note: When your device is connected to a Wi-Fi network, a checkmark will appear to the left of the network name. The Wi-Fi logo will also appear in the status bar at the top left of your display.

 

Related articles:

How to forget or remove a wireless network?

What if I can see my Wi-Fi but cannot connect to it?

How to fix an unstable or slow wireless network?

 

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How can I connect to a wireless network


 

 

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